Project management has professional technical testing personnel, on-site management personnel, professional system integration installation personnel and experienced after-sales remote guidance personnel. In the stage of project preparation, designers and engineers enter the site for field investigation and carry out reasonable and professional design according to the actual situation of the site. The project implementation stage is divided into: project management project implementation project completion after sales service. It has strict working process, standardized installation and debugging, excellent technology and rich practical experience. It is a team of professional talents who can do things well, do well and are willing to make progress.
Installation and debugging
It has a team of experts
We have an interdisciplinary solution design team
Provide more targeted and valuable solutions for customers
The whole building including decoration，
Technical personnel will be based on customer needs and rich experience, and design personnel，
Make the best solution, design decoration style and software effect,
The reasonable combination of software and hardware makes the multimedia part a highlight in the museum.
Special film and television production capacity
R & D capability of software and hardware customization
More professional technology and product R & D capabilities
Create an interactive vision to provide multimedia upgrade and transformation technology. In view of the situation that the original multimedia equipment of each exhibition hall is out of date and aging, it will try its best to ensure that the original multimedia equipment retains its use value, so as to reduce the loss and ensure the utilization rate of the original multimedia equipment. And through exquisite professional technology and excellent service attitude, we will help you to create a multimedia exhibition hall full of scientific and technological charm and intelligent avant-garde.
Create an interactive vision. In view of the fact that the multimedia equipment in the existing exhibition hall is easy to be damaged, the failure rate is frequent, and most of the exhibition hall's maintenance personnel are insufficient and the technical strength is limited, our company specially has the professional technical implementation engineer to solve the equipment repair and maintenance problems, and also provides the multimedia equipment replacement, inspection and debugging, warranty extension and other services; Make the multimedia system of the exhibition hall run normally to meet the actual use requirements and meet the normal use, so as to save resources and manpower
Interactive multimedia application is more advantageous than traditional display mode in experience and service. As a technical service company dedicated to interactive multimedia software development, it has strong software and hardware development team. According to the different needs of industry exhibition halls, we provide a complete set of solutions for planning, design, display and software and hardware technology development, and customize and develop interactive multimedia software to meet the interactive multimedia needs of exhibition halls, and keep pace with the new era of interactive multimedia exhibition halls.
1. After sales service is 7 * 24 hours a day. In case of product failure repair, customer service personnel shall arrange engineers to connect with on-site personnel to conduct remote guidance to solve the problem. If the remote guidance can not solve the problem, it will be arranged immediately Engineers enter the site to solve the problem, ensure that the personnel are in place on time, and track the whole process in real time to ensure that the problems are properly solved. 2. Take the initiative in service, communicate with customers regularly, receive and consult opinions and suggestions, timely feed back the deficiencies in after-sales service, and improve the service quality. 3. After the completion of after-sales service, sort out the product fault records and feed back to the relevant departments, so as to optimize the products and improve customer satisfaction. 4. Standardize the after-sales process. After confirming the fault, repair and service according to the process, fill in the "after-sales service record form" and continue to follow up. In case of equipment return to the factory, follow up the maintenance of the equipment throughout the process, and contact the customer in time communicate. After troubleshooting, contact customers in time to get feedback on product operation and after-sales service quality.
address：No.501, building 2, Huacheng Creative Industry Park, no.6, Yongheng street, Qiaoda North Road, Panyu city, Guangzhou